Our People
Our team specialises in fraud investigation, financial crime operations and digital asset tracing. We support individuals and organisations with complex cases involving payment fraud, account compromise and crypto-related scams.
Hannah Moore
Fraud Operations Analyst
Hannah Moore has a background in fraud operations and financial crime support within regulated financial services environments. She has worked in internal fraud control and risk monitoring functions, where she supported proactive reviews of newly opened accounts, assessed unusual customer behaviour, and investigated potential misuse of financial products linked to scam and fraud activity.
In her role, Hannah performs risk assessments on transactions and accounts, reviews supporting documentation and customer interactions, and works with internal stakeholders to determine appropriate restrictions, reporting and remediation actions. She also contributes to quality assurance reviews and process improvements to strengthen operational controls and improve the effectiveness of fraud detection and customer protection practices.
Simon Hassett
Fraud Detection and Prevention Specialist
Simon Hassett has a professional background in fraud investigation and financial crime prevention across the UK financial services sector. He has worked as a Fraud Investigator within a Financial Crime Investigation Unit, a Financial Crime Analyst at Cifas, and most recently as an Anti-Fraud Specialist at Lloyds Bank, leading investigations, analysing fraud patterns and strengthening detection and prevention controls.
Simon is actively monitoring transactions, detecting fraudulent activity, and supporting clients in recovering funds lost to different types of scams. After seeing first-hand how financial crime affects both individuals and organisations, he now focuses on strengthening investigative and fraud-prevention frameworks to help protect victims and reduce financial losses.
Jonas Bergqvist
Fraud Operations Analyst
Jonas Bergqvist has a professional background in fraud operations and scam prevention within the Swedish financial services and merchant-acquiring sector. He has worked in card-payments and digital onboarding teams, where he supported investigations into card-not-present fraud, merchant abuse, identity misuse and social-engineering scams affecting both private customers and small businesses.
In his role, Jonas reviews payment authorisation data, merchant activity, customer account behaviour and external intelligence sources to detect abnormal patterns and coordinated fraud activity. He works closely with chargeback, onboarding and compliance teams to assess risk, prepare case documentation and support mitigation and recovery actions where possible. Jonas focuses on improving operational fraud processes and strengthening preventative controls to reduce exposure to emerging scam and payment-fraud threats.
James Harrison
Fraud Risk Analyst
James Harrison has developed his career within regulated financial services, specialising in financial crime prevention and operational risk oversight. He has experience working across fraud detection and account monitoring teams, where he focused on identifying emerging risk patterns, reviewing complex transaction activity, and assessing indicators of potential financial abuse or third-party exploitation.
In his role, James conducts detailed account and transaction analysis, evaluates customer due diligence documentation, and reviews behavioural risk triggers to determine whether activity aligns with expected profiles. He collaborates closely with compliance, operations, and customer support teams to implement proportionate risk mitigation measures, including account restrictions, enhanced monitoring, and regulatory reporting where appropriate.
Olivia Pollak
Financial Crime Detection Analyst
Olivia Pollak has a professional background in fraud investigations, financial crime risk management, and regulatory compliance across the financial services and payments sector. She has worked in specialist investigation and risk teams supporting banks, fintech platforms and payment service providers, where she conducted transaction analysis, reviewed high-risk activity, and supported complex fraud and scam investigations involving multiple jurisdictions.
After working closely with compliance, legal and operational teams to strengthen controls and improve response to financial crime incidents, Olivia now focuses on improving investigative processes and fraud prevention frameworks to better protect customers and reduce financial and operational risk.
Daniel Carter
Financial Crime Detection Analyst
Daniel Carter has a professional background in fraud detection and financial crime operations within the banking and online payments sector. He has worked in transaction monitoring and fraud operations teams, where he reviewed real-time payment alerts, investigated suspicious account activity, and handled customer-reported scam cases involving authorised push payment fraud, account takeover and online marketplace scams.
Daniel conducts end-to-end case investigations by analysing transaction flows, account behaviour, device and login activity, and customer communications to identify fraud patterns and emerging scam typologies. He works closely with operational, risk and compliance teams to prepare investigation reports, support escalation and recovery processes where possible, and contribute to improvements in monitoring rules and fraud controls.